Dynamics 365 Customer Engagement Specialist

We are now looking for an additional resource for our team that will enable us to take the next step moving forward in enhancing our use of Dynamics 365 Customer Engagement for Nord-Lock Group in Malmö.

We are proud to say that we have an IT department that is filled with highly competent, creative, curious, and committed employees. The fact that we are also at the forefront in all areas we work with, such as IT security, network, software, and ERP (Enterprise Resource Planning) systems makes us unique in being a medium-sized international B2B company with our headquarters in the heart of Malmö. We have the will and the resources in an organization that is hungry for development and digitization!


About the position:

Our department has a lot of Dynamics 365 knowledge and experience. We are looking forward bringing in even more knowledge and experience, particularly within customer engagement area. This in order to help us manage and further develop our cloud services. You will report to the Business Systems Manager and work in an international team of highly qualified IT members.

Dynamics 365 is Nord-Lock Group’s strategically key business system. Your role as Dynamics 365 specialist with a main focus on D365 CE is, as part of Business Systems Team, to manage, support, evolve the use of Dynamics 365 and support roll outs to new sites.

We are a tight IT team with the ambition to support, challenge and develop each other daily. Hence, your role will also include daily tasks within IT departments system operations. We have a strong focus on making sure our cloud solutions are user-friendly and suitable for our business needs.

This role requires some domestic and international travel.


Who you are?

First, and foremost, we believe you are passionate about IT. You do not necessarily have to come from an all-IT background, on the contrary, we believe you will be able to deliver great results in this role if you have experience in various fields of work. Still, we believe that you possess the below skills and experience:

  • Deep technical understanding of Dynamics 365
  • Good functional knowledge in Dynamics 365
  • Interest in moving system functionality in combination with business processes forward.
  • An advantage is if you have experience in integration between D365 CE and D365 FO
  • A couple of years of experience working with or within IT is ideal.

As a person, we see you as communicative, cooperative, and team-oriented since you will be sharing your knowledge and driving initiatives together with your IT colleagues. We also believe you to be self-going in setting structure and ways of working in order to be successful in improving and developing our systems.


The team:

We value that we are a close team that has fun together both during and outside working hours. We cover each other well and are not afraid to work across borders when needed, which means that your personal development can be both wide and within your expertise. You get insight into everything we do within the company, which is an asset for all of us.   

In the same way, as we are our customer's best friend when it comes to being experts in the secure bolting industry and they know they can always rely on us, we in IT are also customer-focused, internally as well as externally. Our customers know that using our products makes the world a safer place and that we are reliable to do business with.


We offer:

Flexibility - you will have freedom in planning your day-to-day business and in deciding what to focus on next.

Our modern office is located at the heart of Malmö. By becoming a member of the Nord-Lock Group family you would get to work with passionate colleagues and partners both locally and around the globe.


Do you have what it takes?

If you think you would like to join us, please apply with your CV and Personal letter, and send it to hr@nord-lock.com at the latest 17th of July. We will handle applications continuously, so we encourage you to apply as soon as possible.  

For questions regarding the recruitment process, please contact: Business System Manager Roger Gillander at +46734144629 or CIO Sebastian Svärdebrandt: sebastian.svardebrandt@nord-lock.com

Do you have any questions?

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